Effective Date: August 7, 2026
We respect your privacy and are committed to protecting the personal information you choose to share with us. This Privacy Policy explains how we collect, use, disclose, retain, and protect your information when you access our Platform or use our proofreading, editing, reviewing, feedback, and learning guidance services. This Policy is designed to comply with applicable United States privacy laws, including the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and other applicable federal and state privacy requirements.
By accessing or using our Platform, you acknowledge that you have reviewed and accepted this Privacy Policy. If you do not agree with the practices described below, please discontinue use of the Platform.
1. Information We Collect
We may collect both personal and non-personal information whenever you browse the Platform, communicate with us, request our services, or otherwise interact with our website.
1.1 Information You Choose to Provide
Information is collected only when you voluntarily provide it to us. Depending on your interactions with the Platform, this information may include:
- Your name, email address, telephone number, or other contact information;
- Files, comments, instructions, or similar content submitted for proofreading, editing, reviewing, or feedback;
- Communications exchanged with our support team through email, live chat, text messaging, or other available communication channels;
- Payment-related information necessary to complete transactions, which is securely handled by authorized third-party payment providers.
You remain in control of the information you choose to provide, and we collect only the data reasonably necessary to deliver our services.
1.2 Information Collected Automatically
Certain technical information is gathered automatically whenever you visit or interact with the Platform. This information may include:
- Your IP address;
- Browser type, version, and language settings;
- Device type and operating system;
- Pages viewed, session duration, and navigation activity;
- Website interactions, referral sources, and click behavior;
- Approximate geographic location derived from your IP address;
- Cookies, web beacons, pixels, and similar technologies that support website functionality, analytics, performance, and security.
We do not intentionally collect sensitive personal information, including information concerning racial or ethnic origin, religious beliefs, political opinions, health conditions, biometric identifiers, or precise geolocation, unless legally permitted and provided with your explicit consent.
2. How We Use Your Information
We process personal information only for legitimate business and operational purposes related to the services we provide. Depending on your interaction with the Platform, your information may be used to:
- Deliver proofreading, editing, reviewing, and feedback services you request;
- Respond to inquiries and communicate regarding your submitted texts or service-related questions;
- Process payments and maintain appropriate financial records;
- Improve the functionality, security, accessibility, and performance of the Platform;
- Analyze website usage to better understand visitor preferences and improve user experience;
- Detect, investigate, and prevent fraud, unauthorized activity, technical issues, or security incidents;
- Send optional service announcements, updates, newsletters, or promotional communications where permitted by applicable law and your communication preferences.
We will not use your personal information for purposes that are materially inconsistent with those described in this Privacy Policy.
3. Legal Grounds for Processing Personal Information
Where required under applicable privacy laws, we process personal information only when a valid legal basis exists. Depending on the circumstances, we may rely on one or more of the following grounds:
- Your consent to the collection or use of your information;
- The necessity of processing information to provide the services you request;
- Compliance with applicable federal, state, or local legal obligations;
- Our legitimate business interests in operating, improving, maintaining, and securing the Platform;
- Preventing fraud, resolving disputes, enforcing our legal rights, and protecting users and the Platform.
If we rely on your consent for optional communications or similar activities, you may withdraw that consent at any time by contacting us or using the unsubscribe options provided in our communications.
4. Data Retention
We retain personal information only for the period reasonably necessary to fulfill the purposes described in this Privacy Policy or to satisfy applicable legal, accounting, regulatory, or operational requirements.
Your information may be retained for purposes including:
- Providing proofreading, editing, reviewing, and feedback services;
- Maintaining payment and financial records where required by law;
- Resolving complaints, disputes, or contractual matters;
- Detecting misuse, preventing fraud, and protecting the security of the Platform.
Unless a longer retention period is required or permitted by law, inactive personal information may be securely stored for up to five (5) years. After that period, the information will be deleted, anonymized, or otherwise disposed of in accordance with our internal data retention practices.
You may also request deletion of your personal information by contacting us at [email protected]. Certain information may remain in secure backup systems or archived records for a limited period where retention is necessary to comply with legal obligations, maintain system integrity, or support security and compliance functions.
5. Sharing of Personal Information
We do not sell, rent, license, or otherwise commercially distribute your personal information to third parties. Your information may be shared only when reasonably necessary to operate the Platform, deliver our services, satisfy legal obligations, or protect our legitimate interests. Depending on the circumstances, we may disclose limited information to:
- Authorized payment processing providers;
- Website hosting, cloud storage, and technical infrastructure providers;
- Analytics and website performance service providers;
- Editors, proofreaders, reviewers, contractors, or other authorized service providers assisting in delivering our services;
- Government agencies, courts, law enforcement authorities, or regulators where disclosure is required by applicable law or legal process.
Any third party receiving personal information on our behalf is expected to maintain appropriate security safeguards and may use the information solely for the purposes for which it was disclosed.
6. Cookies and Similar Technologies
The Platform uses cookies and comparable technologies to improve website functionality, enhance security, analyze website traffic, remember user preferences, and optimize overall performance. The types of cookies we may use include:
- Essential cookies required for the proper operation of the Platform;
- Security cookies that help identify and prevent unauthorized activity;
- Analytics cookies used to evaluate website usage and visitor behavior;
- Preference cookies that remember selected settings and improve convenience;
- Advertising or measurement cookies used to evaluate promotional campaigns and deliver more relevant content where permitted by law.
Most web browsers allow you to manage, restrict, or disable cookies through browser settings. Please note that disabling certain cookies may reduce functionality or affect the performance of some features available on the Platform.
7. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction. Our security practices may include:
- Secure transmission of information where appropriate;
- Restricted access to personal information on a need-to-know basis;
- Confidentiality obligations applicable to employees, contractors, and authorized service providers;
- Ongoing monitoring for suspicious, fraudulent, or unauthorized activity;
- Secure payment processing through reputable third-party payment providers;
- Periodic reviews and updates of our privacy and information security procedures.
Although we take commercially reasonable measures to safeguard personal information, no website, network, or electronic storage system can be guaranteed to be completely secure. Users are encouraged to protect their own devices, passwords, and communication channels when accessing the Platform.
8. Privacy of Minors
The Platform is intended solely for individuals who are at least eighteen (18) years of age. We do not knowingly collect, retain, or process personal information belonging to children under the age of 18. If we become aware that personal information has been submitted by a minor, we will promptly take appropriate steps to delete the information in accordance with the Children’s Online Privacy Protection Act (COPPA) and other applicable legal requirements. If you believe that a minor has provided personal information through the Platform, please contact us without delay so we can investigate and take appropriate action.
9. International Data Transfers
Our service providers, technical infrastructure, and business partners may operate from different jurisdictions. Consequently, your personal information may be transferred to, processed in, or stored in countries other than the country where you reside. Whenever international transfers occur, we implement reasonable safeguards designed to protect personal information, including contractual obligations, security measures, and confidentiality requirements appropriate to the nature of the information being processed. By accessing or using the Platform, you acknowledge and consent to the transfer, storage, and processing of your personal information in jurisdictions whose privacy laws may differ from those applicable in your country of residence.
10. Your Privacy Rights
Depending on your state of residence and applicable privacy legislation, you may have certain rights regarding your personal information. These rights may include the ability to:
- Request access to the personal information we maintain about you;
- Request correction of inaccurate, incomplete, or outdated information;
- Request deletion of personal information, subject to applicable legal exceptions;
- Opt out of certain promotional or marketing communications;
- Request information regarding how your personal information is collected, used, disclosed, and retained.
Residents of states with comprehensive privacy laws, including California, Colorado, Connecticut, Delaware, and other states that provide similar consumer privacy protections, may be entitled to additional rights under applicable legislation.
To exercise any available privacy rights, please contact us at [email protected] and include your state of residence in your message. For security purposes, we may request information necessary to verify your identity before processing your request. We generally respond to verified requests within thirty (30) days or within the period required by applicable law.
11. Users Accessing the Platform from Outside the United States
If you access the Platform from a location outside the United States, you understand and agree that your personal information may be transferred to and processed within the United States or in other jurisdictions where our authorized service providers operate. Regardless of your location, we apply consistent privacy and security practices designed to protect personal information in accordance with this Privacy Policy and applicable legal requirements.
12. Changes to This Privacy Policy
We may revise this Privacy Policy periodically to reflect updates to our services, business operations, technology, legal obligations, or applicable privacy laws. Whenever changes are made, the revised version will be published on this page, and the updated Effective Date will indicate when the revised Policy becomes effective. Your continued use of the Platform after any updated version has been posted constitutes your acknowledgment and acceptance of the revised Privacy Policy.
13. Contact Information
If you have any questions, concerns, requests, or comments regarding this Privacy Policy or the manner in which we collect, use, disclose, or safeguard personal information, please contact us using the information below:
Email: [email protected]
Website: nerdadvisory.com